📌 Role: E-Commerce Product Owner & Founder | Timeline: 2012 – 2016 | Tech Stack: WordPress, WooCommerce, Custom PHP & SEO Engines
1. The Vision & The Problem
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- The Gap: The traditional hand-woven Persian and Qashqai carpet industry relied heavily on offline brick-and-mortar exhibitions, causing limited regional reach, high middleman markups, and zero direct data on customer preferences.
- The Concept: Digitally transforming a legacy heritage textile business into a fully automated, direct-to-consumer (D2C) e-commerce marketplace framework (
qashqaibafeshop.irandqashqaibaf.co).
2. Product Discovery & Engineering Challenges (The “How”)
As the Product Owner, I led the user research, technical deployment, and marketplace scaling from the ground up:
- Feature Engineering for Local Trust Boundary: Designed and integrated a customized Cash-on-Delivery (COD) plugin workflow within WooCommerce. This product feature directly solved the local market’s trust deficit regarding high-ticket online luxury purchases.
- UX/UI & Information Architecture: Re-engineered the classic catalog structure. I replaced messy, non-intuitive legacy categorization with an streamlined filtration map based on user personas (e.g., classifying carpets by geometric nomadic motifs, regional urban sizes, and knot density).
- Data-Driven Supply Chain Syncing: Automated the live inventory mapping to connect weavers across remote regions with the central digital node, reducing product listing lead times and ensuring real-time availability
3. Growth Strategy & Product Marketing Metrics
- Search Architecture & SEO: Built a solid search engine indexing strategy from scratch. By mapping content clusters around high-intent nomadic art keywords, the platform achieved top-tier regional organic rankings, driving a significant surge in non-paid user acquisition.
- Omnichannel Growth Hacking: Orchestrated data-driven social media product funnels (
@qashqaibafcarpet_mohammadion Instagram) and executed digital marketing campaigns. I synchronized online product drops with major physical exhibitions to create an omnichannel user experience.
4-Key Product Management Takeaways (What I Learned)
- Legacy Transformation: Proven ability to navigate non-digital industries and translate physical, sensory consumer goods (hand-woven art) into structured digital user experiences.
- Customer Empathy: Gained raw, fundamental conversion-rate-optimization (CRO) insights by combining digital web analytics with early-youth experience in direct negotiation at international carpet trade fairs.



